a month ago
Came here twice now, both times around 5:30-6pm on a Saturday. There was no wait when we arrived, though it was about 90% full. There was a line by the time we finished. The food was great. Really authentic flavors that honestly made me feel like I was back in Hong Kong. It’s hard to find dim sum that hits that nostalgic mark, but this place does. I’d happily come back anytime when I’m craving proper Hong Kong style dim sum. We also liked their ginseng oolong tea, which was really fragrant and smooth with a gentle sweetness on the finish. We even asked if we could buy the tea leaves but they weren’t available for sale. I hope they consider offering that in the future! Service was a bit mixed, but overall fine. Our first server, Rich was friendly and gave good recommendations. The QR code ordering system wasn’t working at the time (they were still within their first month/soft opening), and there were a few small mix-ups - we received iced tea instead of hot tea, and at one point given the bill with change before we even ordered. Nothing that really bothered us, just minor kinks that probably come with a new opening. The second visit was the opposite experience, the main server was mostly absent, but what I assume was the manager was extremely friendly and proactive, which made a difference. Overall solid quality, good value and authentic flavors. Definitely recommend and would return.
2 months ago
First time ever at a Tim Ho Wan. Came in on a weekend Sunday evening. Service was great staff is supper attentive checking in when they see our table empty. They are fast about picking up empty dishes on the table and quick to refill anything you need. Seating was quick and easy. Food was delicious! we got the shrimp dumpling, pork&shrimp dumplings, bbq pork buns, pork ribs with black bean sauce, red rice rolls, xiao long bao, and sesame ball with dark chocolate and white chocolate. Although some were different than classic dim sum all was delicious. Although true to what I know dim sum it is not traditional. Everything was made with intent and it shows. Also fastest service I have ever had anywhere. Would recommend only thing is price is little more than I would normally pay and that it is not traditional dim sum.
3 months ago
Came here today for the **soft opening** of Tim Ho Wan's relaunch. For all the hype I saw online, there's definitely still some kinks to work out before their grand opening. 👩🏻🍳 SERVICE: I found all the staff to be incredibly friendly but they were still working out their system. The online ordering app has a "call server" function but it never alerted our server or got them to our table. There was some mix-ups with our teas and the staff was nice enough to give us a pot on the house as a thank you for our patience. I am sure that the service will improve as the team gets more experience together. 🕔 LINES: We came on Christmas Day and only waited about 20 minutes in line before the opening at 11:30. Plan accordingly and get in line early! 🥟 FOOD: I liked *most* dishes we tried. The best was the fried silken tofu bites and the spicy dumplings. The spinach enoki dumplings were beautiful in presentation but left something to be desired in flavor. The barbecue pork was great, meat was soft and had a great sauce. 🌟 OVERALL: Great interior with a friendly staff, I would definitely come back once the opening kinks have been worked out. This was also pretty affordable, ~$30/pp incl. tax+tip. Looking forward to updating the review!
3 months ago
We had a great lunch here. I’ve been to their other location a few years ago and I swear the food got better. I don’t remember the siu mai being as big and juicy last time. It was sooooo delicious. The congee was warm and comforting and the bbq crispy pork buns were amazingggg. I am very sad they don’t have the custard filled sesame balls anymore. Those were one of my favorites in the past. We had several people checking on us throughout our meal and everyone was very polite. The restaurant and restroom were both very clean and nicely decorated. I will be back here next time I am back in Cali!
2 months ago
This is the first time we’ve been here since the remodel and the dinner service is like night and day. Rich was our server and he was so friendly and helpful. The food came out quickly and was very fresh. We are vegetarians and we loved the seaweed tofu as well as the fried lava egg buns. Very impressed with the taste and textures. All of the staff were very friendly and they always made sure we had everything we needed. Highly recommend.